Big Bus Tours offers a range of services to enhance the travel experience for Miami boat touring and boat show enthusiasts. From sightseeing tours to hop-on hop-off services and attraction tickets, the company strives to provide a seamless and enjoyable experience for its customers.
What Services Does Big Bus Tours Offer?
Big Bus Tours provides the following services to its customers:
- Sightseeing Tours: The company offers guided tours in various cities, including Miami, allowing visitors to explore the city’s attractions and landmarks.
- Hop-On Hop-Off: This service allows passengers to board and disembark at designated stops, giving them the flexibility to create their own itinerary.
- Attraction Tickets: Big Bus Tours offers tickets to popular attractions, making it convenient for travelers to plan their activities.
How Can Customers Contact Big Bus Tours Customer Service?
The customer service process for inquiries and complaints involves the following steps:
- Live Chat: Customers can initiate a live chat by tapping the chat button on the Big Bus Tours website or mobile app.
- Enquiry Form: Customers can submit their queries or concerns using the Enquiry Form available on the website.
- Phone Support: Although customer service phone lines are currently unavailable, customers can call the toll-free number (800) 336-8233 for assistance.
What is the Best Phone Number to Call for Big Bus Tours Customer Service?
The best phone number to call for Big Bus Tours customer service is 8003368233. This number is used by 94% of consumers to address their issues and concerns.
What are the Operating Hours for Big Bus Tours Customer Service?
Big Bus Tours customer service operates from Monday to Saturday, 9:00am to 6:00pm. It is essential to note that these hours may be subject to change, especially on holidays or special events.
What are the Busiest and Least Busy Times for Big Bus Tours Customer Service?
- Busiest Times: The longest wait times for calls are on Mondays.
- Least Busy Times: Sundays tend to have shorter wait times, making it a more convenient day to call.
What are the Common Issues Addressed by Big Bus Tours Customer Service?
Big Bus Tours customer service addresses various issues, including:
- Requests for information
- Refunds
- Activation or cancellation of tours
How Can Customers Reach Big Bus Tours Customer Service?
In addition to the phone number, customers can reach Big Bus Tours customer service through:
- Live Chat: Available on the website and mobile app.
- Enquiry Form: Submit queries or concerns through the website.
- Email: The best email to contact Big Bus Tours is app@bigbustours.com, used by 75% of customers.
Conclusion
Big Bus Tours customer service is designed to enhance the travel experience for Miami boat touring and boat show enthusiasts. By providing convenient contact methods and operating hours, the company ensures that customers can easily access support and plan their activities efficiently.
Reference:
- https://www.bigbustours.com/en/chicago/contact-us
- https://www.bigbustours.com/en/washington-dc/contact-us
- https://big-bus-tours.pissedconsumer.com/customer-service.html
