Big Bus Tours London offers hop-on hop-off sightseeing experiences, covering major landmarks with open-top double-decker buses. Customer reviews are mixed, praising flexibility but criticizing overcrowding and traffic delays. Prices vary, with discounts available. Tours include audio guides in multiple languages and wheelchair accessibility. This review explores customer experiences, pricing, itinerary details, and accessibility features of Big Bus Tours London.
What Do Customers Say About Big Bus Tours London?
Customer reviews for Big Bus Tours London reveal a range of experiences:
- Positive Feedback:
- Flexibility of hop-on hop-off service
- Informative commentary on London’s landmarks
-
Panoramic views from open-top buses
-
Negative Feedback:
- Overcrowding during peak times
- Slow movement through congested streets
- Poor customer service and refund issues
How Do Satisfaction Ratings Vary?
Satisfaction ratings for Big Bus Tours London are diverse:
- High praise for tour flexibility
- Appreciation for panoramic city views
- Dissatisfaction with overcrowding
- Frustration with slow-moving traffic
- Complaints about customer service quality
What Are the Pricing Options for Big Bus Tours London?
Big Bus Tours London offers various ticket types and pricing structures:
| Ticket Type | Price Range (Approx.) |
|---|---|
| Adult (1-day) | £30-£40 |
| Child (1-day) | £15-£25 |
| Family Package | £80-£100 |
Are There Any Discounts Available?
Yes, Big Bus Tours often provides discounts:
- Coupon codes for up to 25% off select tickets
- Special deals like $6 off certain tickets
- Family packages offering savings on multiple tickets
What Does the Itinerary Include?
The Big Bus Tours London itinerary covers major city landmarks:
- Buckingham Palace
- Tower of London
- Big Ben
- London Eye
- Westminster
- St Paul’s Cathedral
- Trafalgar Square
How Long Does the Tour Last?
- Standard hop-on hop-off tours run for 24 hours from first use
- Full loop without stops takes approximately 2-3 hours
How Frequent Are the Buses?
Buses run at intervals of:
– 10 to 30 minutes, depending on route and time of day
What Accessibility Features Are Offered?
Big Bus Tours London provides several accessibility features:
- Wheelchair accessible buses with ramps
- Designated seating for passengers with mobility issues
- Audio guides in multiple languages
What Challenges Might Passengers Face?
Despite accessibility features, some challenges include:
- Overcrowding during peak seasons
- Difficulties boarding for those with mobility issues
- Reported heating issues in colder weather
How Does the Audio Guide System Work?
The audio guide system on Big Bus Tours London includes:
- Live English commentary on some routes
- Pre-recorded commentary in 12 additional languages
- Information about London’s history and landmarks
What Languages Are Available?
Audio guides are available in:
- English (live and recorded)
- French
- German
- Spanish
- Italian
- Chinese
- Japanese
- Arabic
- Russian
- Portuguese
- Hindi
- Korean
What Additional Experiences Are Included?
Some Big Bus Tours London packages include extra experiences:
- River Thames cruise
- Guided walking tours
- Night tours of London
How Much Do These Add-Ons Cost?
- River cruise: Additional £10-£20 per person
- Night tours: Around £20-£30 for adults
What Are the Pros and Cons of Big Bus Tours London?
Pros:
- Flexible hop-on hop-off service
- Comprehensive coverage of major landmarks
- Multilingual audio guides
- Wheelchair accessibility
- Additional experiences like river cruises
Cons:
- Slow movement in heavy traffic
- Overcrowding during peak seasons
- Reported customer service issues
- Potential for delays and missed stops
- Heating problems in colder weather
How Does Big Bus Tours London Compare to Other Sightseeing Options?
Compared to other sightseeing options in London:
- Walking Tours:
- Big Bus Tours cover more ground
- Less physically demanding
-
More expensive than most walking tours
-
Public Transportation:
- More tourist-focused commentary
- Potentially slower than tube or taxi
-
More expensive than public transport day passes
-
Private Tours:
- More affordable than private guided tours
- Less personalized experience
- Greater flexibility in schedule
What Should Tourists Consider Before Booking?
Before booking Big Bus Tours London, consider:
- Time of year and potential for crowding
- Your physical mobility and comfort needs
- Specific landmarks you want to visit
- Budget compared to other sightseeing options
- Time available for sightseeing
- Weather forecast and appropriate clothing
By weighing these factors, tourists can decide if Big Bus Tours London aligns with their sightseeing preferences and needs.
